At Basin Taps Shop, we understand that your beautifully designed bathroom deserves equally impeccable service. Our delivery solutions are crafted with the same attention to detail as our curated collection of premium taps, ensuring your products arrive safely and promptly wherever you are.

Why our customers trust our delivery service:
“The taps arrived faster than expected and were packaged with such care – like opening a luxury present!”
– Sarah W., Interior Designer, London

Our Delivery Options Designed for Your Convenience

✈

Express Shipping (Recommended)

Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: £12.95 (automatically calculated at checkout)
Best for: Customers who want their premium bathroom taps delivered quickly and reliably with full tracking.

🚚

Free Standard Shipping

Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over £50
Best for: Budget-conscious shoppers who don’t mind waiting a little longer for their designer taps.

What to Expect After You Order

Our Newcastle-based team handles every order with white-glove care:

  1. Order Processing (1-2 business days): Our quality control experts personally verify your selected tap(s) before careful packaging.
  2. Dispatch Notification: You’ll receive tracking information via email the moment your order leaves our warehouse.
  3. In Transit: Our premium packaging ensures your Grohe, Hansgrohe or Burlington taps arrive in perfect condition.
  4. Delivery: Most deliveries occur between 9am-5pm. Someone must be present to sign for these valuable items.

Global Reach with Local Care

While we ship worldwide (excluding some remote areas in Asia), our British roots influence every aspect of our service:

  • Newcastle HQ: All orders ship from our 41 Newgate St location with typical British efficiency
  • Customs-Friendly: We handle all necessary documentation for international buyers
  • Transparent Costs: No surprise fees – all import duties are calculated at checkout

Designer Tip: Order all taps for your bathroom project at once to qualify for free shipping and ensure matching finishes arrive together.

Our Delivery Promise

Whether you’ve selected our trending black bathroom taps or classic Brushed Brass collection, we guarantee:

  • Fragile item protocols for all tap shipments
  • Real-time tracking updates via email
  • Responsive support at [email protected] for any delivery queries
  • 15-day return policy if needed (from delivery date)

Ready to transform your bathroom with designer taps delivered to your door? Browse our collections and experience the Basin Taps Shop difference today.